Terms and conditions

 

Processing time and Delivery

Production usually is an average of 1-3 business days.

Estimated delivery times

Canada: 6-14 business days
United States: 3-7 business days
Europe: 1-3 weeks
Australia, New Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-5 weeks

I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns, exchanges and cancellations

Contact me within: 14 days of delivery
Return items back within: 21 days of delivery
Request a cancellation within:  6 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please also note:

– Colours you see on your monitor may differ slightly from those of the print due to variations in monitor settings.
– Minimum cropping may occur depending upon the size of your print.
– Watermarks will be removed for printing.

©Luis Ribelles. Artwork may not be reproduced or resold without the express permission of the artist.

Questions about your order?

Please contact me if you have any problems with your order.

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